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Modul

Customizing the customer service user interface

2 Themen

15 Min.

 Visible to: All users
Anfänger Pega Customer Service 8.8 Pega Customer Service 8.7 Pega Customer Service 8.6 Agent Desktop Englisch

Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify the label of a field. 

Nach Abschluss dieses Moduls können Sie Folgendes:

Edit a field in the user interface
Modify the layout of a service case

In der folgenden Mission verfügbar:

Pega Customer Service Foundation v5

Themen

Editing a composite 360 field

5 Min.

Changing the layout of a service case

5 Min.

Modulquiz

5 Min.

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