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Módulo

Pega Customer Service best practices

5 Temas

1 h 20 minutos

Visible to: All users
Principiante Pega Customer Service 8.8 Inglés

Reviews best practices to use when implementing Pega Customer Service™ applications. Learn about the low-code application development techniques incorporated in App Studio. Learn best practices for designing the Interaction Portal to support your CSRs and for working with data models.

Después de completar este módulo, podrá hacer lo siguiente:

Describe how App Studio supports a low-code development process.
Configure the customer composite view and portal search features to best support your CSRs.
Learn best practices for developing a data model for your application.

Disponible en la siguiente misión:

Customer Service Developer v5

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