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Mission

Work Delegation Design

Archived

2 Modules

4 Défis

4 heures 10 mins

Visible to: All users
Avancé Pega Platform 8.5 Anglais

The Work Delegation Design mission is an advanced mission for senior system architects who have passed LSA readiness are ready to take on the lead system architect (LSA) role. The mission covers modules and topics required to design Pega solutions that effectively leverage work parties in routing and how to customize the Get Next Work functionality to fulfill requirements.  In this mission you will also learn how to plan a strategy for upgrading production case lifecycles and process flows so that active cases are properly accounted for and that changes are seamlessly integrated.

Disponible dans la mission suivante :

Lead System Architect v2
This content is now archived and is no longer updated. Progress is not calculated. Pega Cloud instances are disabled, and badges are no longer awarded.

Work assignment

  • Module

    Work assignment

    5 Rubriques

    1h 15 mins

  • A case is often assigned to a user to complete a task. For example, an employee expense requires approval by the manager of a cost center, or a refund...

Routing parking cases to facility coordinators

  • Défi

    Routing parking cases to facility coordinators

    Archived

    5 Tâches

    30 mins

  • Front Stage provides an optional parking service. If users select this option, the facility coordinator specializing in parking and has the least...

Routing weather cases to facility coordinators

  • Défi

    Routing weather cases to facility coordinators

    Archived

    5 Tâches

    30 mins

  • If the probability of rain is greater than or equal to 40 percent for an event day, a process to make other arrangements begins. A facility...

Designing Get Next Work

  • Défi

    Designing Get Next Work

    Archived

    4 Tâches

    40 mins

  • Front Stage (FSG) wants its quality control users to check the quality and quantity of necessary items like tents, disposable raincoats, etc. before...

Handling flow changes for cases in flight

  • Module

    Handling flow changes for cases in flight

    4 Rubriques

    30 mins

  • Business applications change all the time. These changes often impact active cases in a production environment. Without proper planning, these active...

Handling flow changes for cases in flight

  • Défi

    Handling flow changes for cases in flight

    Archived

    5 Tâches

    30 mins

  • Front Stage's Booking application has been in production for a while and the number of event approval requests has increased. Front Stage hired three...

mission badge: Work Delegation Design

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