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Module

Essentials of always-on outbound

3 Rubriques

30 mins

 Visible to: All users
Débutant Pega Customer Decision Hub '23 Anglais

Learn about the principles of always-on outbound customer engagement and its similarities and differences with traditional outbound marketing. Gain an overview of how the brain works in outbound customer engagement. Study a typical always-on outbound business scenario.

Après avoir terminé ce module, vous pourrez :

Describe the principals of always-on 1:1 customer engagement
Compare and contrast traditional marketing concepts with always-on outbound
Describe a typical always-on business use case in the outbound channel

Disponible dans la mission suivante :

Always-On Outbound Customer Engagement v6

Rubriques

Working of the always-on brain in outbound

10 mins

Traditional marketing versus always-on outbound

5 mins

Business use case: Always-on outbound customer engagement

10 mins

Quiz du module

5 mins

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