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Module

Optimizing 1:1 customer engagement overview

1 Rubrique

15 mins

Visible to: All users
Débutant Pega Customer Decision Hub '23 Anglais

Familiarize yourself with the various simulations used in one-to-one customer engagement to understand the effect of business change and analyze the areas of improvement to meet the business requirements. 

Après avoir terminé ce module, vous pourrez :

Explain what simulation testing is
Define the different types of simulations

Disponible dans la mission suivante :

1:1 Customer Engagement Optimization v4

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