Search
Navigating the Pega Robot Manager Portal
-
Module
Navigating the Pega Robot Manager Portal
2 Rubriques
15 mins
-
The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Next best action in omnichannel environments
-
Module
Next best action in omnichannel environments
2 Rubriques
25 mins
-
Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Organization of work for robots
-
Module
Organization of work for robots
6 Rubriques
55 mins
Pega Robot Manager 8.8 -
Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...
Pega GenAI
-
Module
Pega GenAI
2 Rubriques
15 mins
-
Learn how Pega GenAI™ helps enhance the application development experience and improves business processes and client interactions.
Pega GenAI in 1:1 Pega Operations Manager
-
Module
Pega GenAI in 1:1 Pega Operations Manager
2 Rubriques
20 mins
Pega Customer Decision Hub '23 -
In Pega 1:1 Operations Manager, learn how Automated insights combine the power and features of Pega Value Finder analysis with Pega GenAI™ to detect...
Pega GenAI in Pega Customer Decision Hub
-
Module
Pega GenAI in Pega Customer Decision Hub
3 Rubriques
25 mins
-
Learn how to leverage Pega GenAI™ features that can aid you in streamlining the process of creating a treatment and generating a Persona in Pega...
Pega GenAI in Pega Customer Service
-
Module
Pega GenAI in Pega Customer Service
4 Rubriques
25 mins
-
Learn how to make use of Pega GenAI™ features that aid CSRs in accessing knowledge, creating automated interaction summaries, suggesting responses...
Pega GenAI in Pega Platform
-
Module
Pega GenAI in Pega Platform
4 Rubriques
30 mins
-
Learn how to apply Pega GenAI™ Autopilot features to generate Case Types, Data Models, sample data, and Personas to accelerate the application...
Pega GenAI in Pega Sales Automation
-
Module
Pega GenAI in Pega Sales Automation
2 Rubriques
20 mins
-
Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining...
Pega Knowledge authoring
-
Module
Pega Knowledge authoring
3 Rubriques
30 mins
-
This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...