Search | Pega Academy

Skip to main content

- Get Started with Community
  
  Tools and knowledge to help you succeed.
- Get Inspired
- Get Involved
- Roles
- Products
- Concepts
- What's New
- Browse Documentation
- Visit Pega Documentation
- Learn
  - My Training
    - My Dashboard
  - Find Training
- Certifications
  - Get Certified
  - Find Certifications
    - Verify a Certification
    - Find Pega Certified Professionals
- About
  - Learning
  - Programs
- Visit Pega Academy
- Get Support
- Support Resources
- Working with Support
- EXPERT INSIGHTS
  
  Master Pega products and capabilities with advice from our experts.
- Browse the Marketplace
- Get Involved with Marketplace
- Visit Pega Marketplace

- Pega.com
  
  Explore solutions, events, and customers
  
  PegaWorld iNspire
  
  Register for our flagship event
  
  Partners
  
  Discover program benefits and enablement resources
  
  Marketplace
  
  Extend Pega with components and apps
  
  My Pega
  
  Manage your organization's relationship with Pega
  
  Pega Community
  
  Drive success with centralized content and resources
  
  Documentation
  
  Find product guides and reference docs
  
  Academy
  
  Complete missions, earn badges, and stay current
  
  Pega Constellation Design System
  
  Browse library of UI/UX templates, patterns, and components
  
  Careers
  
  Pega Support

- Log in or sign up to set up user profile.
- Log in or sign up to set up personalized notifications.

Search

(Clear filters)

Language

Deutsch
日本語
Français
Español
Português Brasileiro
(-) English

Library

Consulting Training

Product Training

Type

Module

Mission

Challenge

Skill Level

Beginner

Advanced

Capability

Administration système

Installation and Deployment

Artificial Intelligence

Voice AI

Automatisation robotique des processus

Business Simulations

Canaux de conversation

Chat and Messaging

Email

Case Management

Change and Revision Management

Customer Journeys

Développement d'applications low-code

DevOps

Engagement Channels

Agent-assisted Channels

Enterprise Application Development

Dev/Designer Studio

Expérience utilisateur

Gestion des décisions

Intégration des données

Data Management

DX API

Livraison de projets

Mobile

Offline

Next Best Action

Outbound Marketing

Reporting

Client-managed Cloud

Situational Layer Cake

Industry

Role

Business Architect

Consulting Solution Executive

Experience Designer

Lead System Architect

Pega Delivery Leader

Sales Consultant

Senior System Architect

Solutions Consultant

Solutions Consulting Manager

System Architect

Team Lead

UI Solutions Developer

The Prepare phase and project kickoff

Module

The Prepare phase and project kickoff

7 Rubriques

1h 15 mins
Visible to: All users
The Prepare phase follows the Discover phase with key activities such as conducting a sales to delivery handoff meeting and a project kickoff event...

Attaching PDF files to a case

Défi

Attaching PDF files to a case

2 Tâches

10 mins
Pega Platform 8.8 Visible to: All users
InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

Search the archive

Previous Navigate to page 1 Navigate to page 2 You are currently on page 3

Contact Us

About Pegasystems

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

Join the conversation

X (Twitter)
Facebook
Linkedin
Youtube

Company

About Pega
Office Locations
Careers
Contact Us

Pega Sites

Pega Academy
Pega Community
Documentation
Support
Pega Marketplace
PegaWorld
Blog

Legal

Terms of Use
Support
Glossary
Privacy
Your Privacy Choices
Trademarks

©2024 Pegasystems Inc.

Open in new window

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Google Chrome
Mozilla Firefox
Microsoft Edge

Close Deprecation Notice Close Deprecation Notice