Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.

As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.   

Learn how Pega applications...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.

Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.

L...

Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.

D...