Search
24.1 Release notes
-
Module
24.1 Release notes
2 Rubriques
25 mins
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Accelerating application building with Pega GenAI Blueprint
-
Module
Accelerating application building with Pega GenAI Blueprint
3 Rubriques
20 mins
Pega Platform '24.1 -
Learn how Pega GenAI™ Blueprint aims to change business leaders and project teams envision digital transformation initiatives. Blueprint introduces a...
Applying NLP for Case classification
-
Module
Applying NLP for Case classification
1 Rubrique
10 mins
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Building the customer analytical data model
-
Module
Building the customer analytical data model
9 Rubriques
1h 55 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
Module
Building the Customer Insights Cache
9 Rubriques
1h 45 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Pega positioning for Business Architects
-
Module
Pega positioning for Business Architects
7 Rubriques
1h 40 mins
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega tools that support Scrum for Business Architects
-
Module
Pega tools that support Scrum for Business Architects
6 Rubriques
1h 45 mins
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Business conditions
-
Module
Business conditions
2 Rubriques
20 mins
-
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Content administration
-
Module
Content administration
10 Rubriques
1h 45 mins
-
Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...
Creating and testing personas
-
Module
Creating and testing personas
2 Rubriques
15 mins
-
Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...