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Pega GenAI in Pega Sales Automation
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Module
Pega GenAI in Pega Sales Automation
2 Rubriques
20 mins
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Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining...
Pega Knowledge authoring
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Module
Pega Knowledge authoring
3 Rubriques
30 mins
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This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...
Pega Voice AI introduction
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Module
Pega Voice AI introduction
2 Rubriques
25 mins
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Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Perpetual KYC with event-driven architecture
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Module
Perpetual KYC with event-driven architecture
3 Rubriques
35 mins
Pega Client Lifecycle Management for Financial Services 8.8 -
Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...
Promoting rule reuse with relevant records
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Module
Promoting rule reuse with relevant records
1 Rubrique
15 mins
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Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...
Rule resolution
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Module
Rule resolution
5 Rubriques
1h
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Pega Platform™ uses a Rule resolution process and various Rule statuses to determine the most appropriate Rule instance to apply in a situation...
Role of a Pega Business Architect
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Module
Role of a Pega Business Architect
2 Rubriques
30 mins
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The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...
Tools for debugging Constellation applications
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Module
Tools for debugging Constellation applications
2 Rubriques
35 mins
Pega Platform '23 -
Examine the tools that are available to assist in debugging Constellation applications.
Refining an Agile Workbench backlog
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Défi
Refining an Agile Workbench backlog
5 Tâches
30 mins
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Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Debugging application errors
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Défi
Debugging application errors
4 Tâches
20 mins
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As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...