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Customer Decision Hub predictions

Low-code defined

Defining a reporting strategy

Defining prediction patterns

  • Module

    Defining prediction patterns

    2 Rubriques

    20 mins

    Visible to: All users
  • Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...

Designing reports with multiple sources

Dev Studio – Übersicht

Sizing a Pega Platform project

Extending Constellation UI options

  • Module

    Extending Constellation UI options

    5 Rubriques

    1h 10 mins

    Pega Platform '23 Visible to: All users
  • Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Rubriques

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Pega Support

  • Module

    Pega Support

    2 Rubriques

    25 mins

    Pega Cloud for Government Visible to: All users
  • Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...

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