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Pega GenAI in Pega Sales Automation

  • Module

    Pega GenAI in Pega Sales Automation

    2 Rubriques

    20 mins

    Visible to: All users
  • Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining...

Pega Knowledge authoring

  • Module

    Pega Knowledge authoring

    3 Rubriques

    30 mins

    Visible to: All users
  • This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...

Pega Knowledge Buddy overview

  • Module

    Pega Knowledge Buddy overview

    3 Rubriques

    25 mins

    Pega Knowledge Buddy '24.1 Visible to: All users
  • Explore the features of Pega Gen AI Knowledge Buddy™, an AI-powered assistant that makes your knowledge base more accessible by providing answers and...

Pega Platform applications

Pega positioning for Business Architects

Pega Support

  • Module

    Pega Support

    2 Rubriques

    25 mins

    Pega Cloud for Government Visible to: All users
  • Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...

Pega tools that support Scrum for Business Architects

Pega Voice AI introduction

  • Module

    Pega Voice AI introduction

    2 Rubriques

    25 mins

    Visible to: All users
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Role of a Pega Business Architect

Securing and auditing data

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