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Coexistence for Constellation service requests
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Module
Coexistence for Constellation service requests
5 Rubriques
40 mins
Pega Customer Service 8.8 -
Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use a Pega Platform™...
Coexistence for Theme UI-Kit service requests
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Module
Coexistence for Theme UI-Kit service requests
4 Rubriques
30 mins
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Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use your Pega Customer Service...
Defining a reporting strategy
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Module
Defining a reporting strategy
4 Rubriques
1h 55 mins
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Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...