Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.

Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...

Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.

As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...

User management is fundamental to the successful implementation of a Pega Platform™ application.   

As a Pega Business Architect, in order to...

Pega Express™ is a light, design-focused delivery approach that combines the low-code experience of Pega Platform™, and the delivery values and best...

Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.

Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...