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Defining a reporting strategy

Designing reports with multiple sources

Evaluating application data with Insights for Business Architects

Exploring application data with Insights

Gaining insight into business efficiency

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Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Rubriques

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Offline projects explained

  • Module

    Offline projects explained

    4 Rubriques

    45 mins

    Pega Mobile Client Visible to: All users
  • Before you begin any offline-related project with Pega Mobile Client™, learn how offline-enabled applications represent a significant paradigm shift...

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

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