Skip to main content

Search

Language

Library

Type

Skill Level

Product

Capability

Industry

Role

Business case for accessibility

  • Module

    Business case for accessibility

    3 Rubriques

    35 mins

    Visible to: All users
  • Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...

Designing a mobile app experience

Designing UI for multiple devices

Configuring a dashboard

Defining a reporting strategy

Designing reports with multiple sources

MLOps

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Rubriques

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Next best action and customer interactions

Pega Customer Decision Hub for Collections

  • Module

    Pega Customer Decision Hub for Collections

    6 Rubriques

    45 mins

    Pega Customer Service 8.8 Visible to: All users
  • Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice