Search
Designing UI for multiple devices
-
Module
Designing UI for multiple devices
3 Rubriques
30 mins
-
Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Configuring a dashboard
-
Module
Configuring a dashboard
1 Rubrique
15 mins
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Content administration
-
Module
Content administration
10 Rubriques
1h 45 mins
-
Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...
Creating and testing personas
-
Module
Creating and testing personas
2 Rubriques
15 mins
-
Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...
Low-code defined
-
Module
Low-code defined
5 Rubriques
50 mins
-
Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Defining a reporting strategy
-
Module
Defining a reporting strategy
4 Rubriques
1h 55 mins
-
Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Designing reports with multiple sources
-
Module
Designing reports with multiple sources
4 Rubriques
55 mins
-
Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Monitoring your contact center with Insights
-
Module
Monitoring your contact center with Insights
2 Rubriques
15 mins
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Next best action in omnichannel environments
-
Module
Next best action in omnichannel environments
2 Rubriques
25 mins
-
Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Pega GenAI
-
Module
Pega GenAI
2 Rubriques
15 mins
-
Learn how Pega GenAI™ helps enhance the application development experience and improves business processes and client interactions.