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Monitoring and reporting in Pega Robot Manager
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Module
Monitoring and reporting in Pega Robot Manager
6 Rubriques
50 mins
Pega Robot Manager 8.8 -
The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...
Navigating the Pega Robot Manager Portal
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Module
Navigating the Pega Robot Manager Portal
2 Rubriques
15 mins
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The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Organization of work for robots
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Module
Organization of work for robots
6 Rubriques
55 mins
Pega Robot Manager 8.8 -
Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...
Pega Customer Service Case Management Edition introduction
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Module
Pega Customer Service Case Management Edition introduction
3 Rubriques
20 mins
Pega Customer Service 8.7 -
Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...
Pega Email Bot configuration
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Module
Pega Email Bot configuration
3 Rubriques
45 mins
Pega Platform 8.8 -
Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...
Pega Robot Manager Overview
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Module
Pega Robot Manager Overview
5 Rubriques
30 mins
Pega Robot Manager 8.8 -
Gain an overview of Pega Robot Manager. Determine the technology's best use cases and discover how to use Robot Manager as a control center for your...
Pega Robotic Automation
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Module
Pega Robotic Automation
6 Rubriques
43 mins
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Learn the features of Pega Robotic Automation™.
Pega Robotic Process Automation
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Module
Pega Robotic Process Automation
8 Rubriques
1h 5 mins
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Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...
Permitting access to Pega Robot Manager
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Module
Permitting access to Pega Robot Manager
7 Rubriques
45 mins
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Use access groups, user authentication, and Pega Platform's Dynamic System Settings to grant administrators, developers, and users access to Pega...
Prioritizing robots for work adjustments
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Module
Prioritizing robots for work adjustments
14 Rubriques
1h 35 mins
Pega Robot Manager 8.5.1 -
When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator...