Search
Implementing service requests
-
Module
Implementing service requests
3 Rubriques
20 mins
Pega Customer Service 8.7 -
In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...
Pega Customer Service Case Management Edition introduction
-
Module
Pega Customer Service Case Management Edition introduction
3 Rubriques
20 mins
Pega Customer Service 8.7 -
Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...
Securing and auditing data
-
Module
Securing and auditing data
2 Rubriques
30 mins
-
Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track Actions...