Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.

Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.

Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Organize information for end-users by using layouts and controls for easy navigation through forms.

As a Pega Business Architect, you need to understand the Pega Platform™ features that allow you to tailor the user experience based on channel and...

Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...

This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...

Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.