Search
UX design fundamentals
-
Module
UX design fundamentals
4 Rubriques
1h 20 mins
-
Learn about the approach to UX and UX best practices that a lead system architect (LSA) applies in the creation of a Pega Platform™ application.
Initiating a call from a messaging interaction
-
Module
Initiating a call from a messaging interaction
1 Rubrique
10 mins
Pega Customer Service 8.8 -
Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...
Pega case management for designers
-
Module
Pega case management for designers
10 Rubriques
1h 50 mins
-
In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Constellation design system
-
Module
Pega Constellation design system
2 Rubriques
30 mins
-
This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...
Pega UX solution advantages
-
Module
Pega UX solution advantages
7 Rubriques
1h 30 mins
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
-
Module
Pega UX solutions
4 Rubriques
1h
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega Web Mashup
-
Module
Pega Web Mashup
4 Rubriques
50 mins
-
Pega Web Mashup enables you to embed a Pega Platform™ application in another web application. You can create a mashup to display information about a...
Setting chat and messaging behavior
-
Module
Setting chat and messaging behavior
4 Rubriques
35 mins
-
Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...
UI authoring in Constellation
-
Module
UI authoring in Constellation
5 Rubriques
50 mins
Pega Platform '23 -
Explore how you can configure Views to create the user interface in a Constellation application.
Enabling accessibility features in an application
-
Défi
Enabling accessibility features in an application
1 Tâche
10 mins
-
To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...