Search
Capturing and presenting data
-
Module
Capturing and presenting data
3 Rubriques
45 mins
-
Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...
Case Management
-
Module
Case Management
11 Rubriques
1h 35 mins
-
Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.
Pausing and resuming Case processing
-
Module
Pausing and resuming Case processing
1 Rubrique
15 mins
-
Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...
Coexistence for Constellation service requests
-
Module
Coexistence for Constellation service requests
5 Rubriques
40 mins
Pega Customer Service 8.8 -
Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use a Pega Platform™...
Coexistence for Theme UI-Kit service requests
-
Module
Coexistence for Theme UI-Kit service requests
4 Rubriques
30 mins
-
Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use your Pega Customer Service...
Collaboration with users
-
Module
Collaboration with users
1 Rubrique
20 mins
-
Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.
Designing an approval Process
-
Module
Designing an approval Process
1 Rubrique
15 mins
-
To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.
Designing a mobile app experience
-
Module
Designing a mobile app experience
2 Rubriques
25 mins
-
Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
-
Module
Designing UI for multiple devices
3 Rubriques
30 mins
-
Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Configuring UI elements
-
Module
Configuring UI elements
2 Rubriques
20 mins
-
Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.