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Pega Express introduction

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Getting started with Digital Messaging

  • Module

    Getting started with Digital Messaging

    2 Rubriques

    15 mins

    Visible to: All users
  • In this module, you learn about Digital Messaging and its supported messaging platforms. Also, learn how to create a Digital Messaging interface to...

Guiding a customer service agent with dialogs

  • Module

    Guiding a customer service agent with dialogs

    2 Rubriques

    15 mins

    Visible to: All users
  • Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.

Skipping a Process or a Stage

Pega Express phases

Low code during the Build phase

  • Module

    Low code during the Build phase

    5 Rubriques

    55 mins

    Visible to: All users
  • In the Build phase of Pega Express, you use Pega's low-code development platform to configure and test your application. Pega Platform leverages...

MLOps

Next best action and customer interactions

Nurturing leads and opportunities

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