Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Organize information for end-users by using layouts and controls for easy navigation through forms.

This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...

This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail. 

In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail.