Search
Pega case management for designers
-
Module
Pega case management for designers
10 Rubriques
1h 50 mins
-
In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Constellation design system
-
Module
Pega Constellation design system
2 Rubriques
30 mins
-
This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...
Pega Email Bot configuration
-
Module
Pega Email Bot configuration
3 Rubriques
45 mins
Pega Platform 8.8 -
Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...
Pega Express CDH Delivery
-
Module
Pega Express CDH Delivery
1 Rubrique
20 mins
Pega Customer Decision Hub 8.5 -
Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...
Pega Express testing and validation
-
Module
Pega Express testing and validation
6 Rubriques
1h 15 mins
-
The goal of the Pega Express™ approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform™ provid...
Pega UX solution advantages
-
Module
Pega UX solution advantages
7 Rubriques
1h 30 mins
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
-
Module
Pega UX solutions
4 Rubriques
1h
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega Web Mashup
-
Module
Pega Web Mashup
4 Rubriques
50 mins
-
Pega Web Mashup enables you to embed a Pega Platform™ application in another web application. You can create a mashup to display information about a...
The Prepare phase and project kickoff
-
Module
The Prepare phase and project kickoff
7 Rubriques
1h 15 mins
-
The Prepare phase follows the Discover phase with key activities such as conducting a sales to delivery handoff meeting and a project kickoff event...
Presenting suggestions for agents
-
Module
Presenting suggestions for agents
4 Rubriques
35 mins
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...