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Defining a customer Microjourney
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Module
Defining a customer Microjourney
5 Rubriques
50 mins
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Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Customizing the appearance of a form
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Module
Customizing the appearance of a form
4 Rubriques
40 mins
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Organize information for end-users by using layouts and controls for easy navigation through forms.
Low-code defined
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Module
Low-code defined
5 Rubriques
50 mins
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Team application development
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Module
Team application development
1 Rubrique
20 mins
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Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.
Design system history and definition
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Module
Design system history and definition
3 Rubriques
41 mins
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This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...
Determination of user and business needs
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Module
Determination of user and business needs
4 Rubriques
47 mins
Pega Platform 8.5 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Determining user and business needs
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Module
Determining user and business needs
4 Rubriques
47 mins
Pega Platform '24 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Digital messaging
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Module
Digital messaging
3 Rubriques
25 mins
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
The Discover phase and your MLP
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Module
The Discover phase and your MLP
12 Rubriques
1h 55 mins
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Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
Pega Express introduction
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Module
Pega Express introduction
3 Rubriques
20 mins
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Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...