Search
Conduct usability testing
-
Module
Conduct usability testing
3 Rubriques
20 mins
-
Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Configuring UI elements
-
Module
Configuring UI elements
2 Rubriques
20 mins
-
Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.
Configuring a dashboard
-
Module
Configuring a dashboard
1 Rubrique
15 mins
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring a form View
-
Module
Configuring a form View
1 Rubrique
15 mins
-
Explore how you can configure form Views. Learn how to configure form layouts and instructional text.
Configuring Portal content
-
Module
Configuring Portal content
2 Rubriques
20 mins
-
Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.
Configuring common phrases for agents
-
Module
Configuring common phrases for agents
1 Rubrique
10 mins
-
Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Configuring Constellation applications
-
Module
Configuring Constellation applications
7 Rubriques
1h 33 mins
Pega Platform 8.8 -
Note: In an effort to simplify concepts and improve understanding about feature improvements, Pega has bundled all new UI technology under a new name...
Configuring Cosmos React applications
-
Module
Configuring Cosmos React applications
7 Rubriques
1h 33 mins
Pega Platform 8.7 -
In this module, learn to configure Cosmos React applications on the Constellation JS architecture. Explore the following aspects of Cosmos React and...
Creating custom tabs
-
Module
Creating custom tabs
2 Rubriques
25 mins
-
Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...
Defining a customer Microjourney
-
Module
Defining a customer Microjourney
5 Rubriques
50 mins
-
Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...