Search
Always-On Outbound Customer Engagement
-
Mission
Always-On Outbound Customer Engagement
7 Modules
7 Défis
5 heures 55 mins
-
Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Application Development Intermediate
-
Mission
Application Development Intermediate
7 Modules
7 Défis
8 heures 35 mins
-
Take the next step in your journey towards mastering Application Development.
Modular Enterprise Reuse Foundation
-
Mission
Modular Enterprise Reuse Foundation
4 Modules
2 heures 25 mins
-
This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...
Pega Digital Messaging
-
Mission
Pega Digital Messaging
8 Modules
6 Défis
6 heures 10 mins
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...
Senior System Architect
-
Mission
Senior System Architect
3 Missions
11 Modules
11 Défis
1 day 8 heures 55 mins
-
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Creating a Rule
-
Module
Creating a Rule
5 Rubriques
45 mins
-
Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...
Debugging system performance
-
Module
Debugging system performance
3 Rubriques
1h
-
Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Digital messaging
-
Module
Digital messaging
3 Rubriques
25 mins
-
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Measuring system performance
-
Module
Measuring system performance
5 Rubriques
1h 25 mins
-
Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Pega Customer Service performance considerations
-
Module
Pega Customer Service performance considerations
3 Rubriques
30 mins
Pega Customer Service 8.8 -
Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...