Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Pega Express™ is a light, design-focused delivery approach that combines the low-code experience of Pega Platform™, and the delivery values and best...

Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...

Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...

Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...

The Pega Express approach includes four phases to support solution delivery.

In the Build phase of Pega Express^™, you use Pega's low-code development platform to configure and test your application. Pega Platform^™ leverages...

In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...