Search
Pega Platform applications
-
Module
Pega Platform applications
4 Rubriques
30 mins
-
Design and build a Pega application to address real-life business needs using a low-code Pega Platform™ tool, such as Pega Platform: Community Edition...
Pega UX solution advantages
-
Module
Pega UX solution advantages
7 Rubriques
1h 30 mins
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
-
Module
Pega UX solutions
4 Rubriques
1h
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Performing Pega scenario testing
-
Module
Performing Pega scenario testing
6 Rubriques
35 mins
All Products -
This module provides an overview of the various sections of a Pega scenario test case. In this module, you learn about the Application: Scenario...
Performing Pega unit testing
-
Module
Performing Pega unit testing
7 Rubriques
53 mins
All Products -
This module provides an overview of the various sections of a Pega unit test case. From this module, you learn about the Application: Unit test...
Pipeline templates
-
Module
Pipeline templates
6 Rubriques
41 mins
All Products -
This module covers the various pipeline templates that help you structure pipelines for their ultimate purpose, as well separate business needs for...
Quality visualization for a Pega Platform application
-
Module
Quality visualization for a Pega Platform application
3 Rubriques
25 mins
All Products -
This module describes various quality metrics on the Application Quality dashboard to monitor the functional quality of a Pega Platform™ application...
Routing Assignments to users
-
Module
Routing Assignments to users
1 Rubrique
25 mins
-
Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...
Setting chat and messaging behavior
-
Module
Setting chat and messaging behavior
4 Rubriques
35 mins
-
Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...
Setting up Messaging AI
-
Module
Setting up Messaging AI
5 Rubriques
50 mins
-
Messaging AI analyzes the context of the conversation and suggests cases and knowledge articles while a CSR interacts with a customer. Messaging AI...