Search
24.1 Ready
-
Mission
24.1 Ready
3 Missions
1 Module
19 heures 15 mins
Pega Platform '24.1 -
This mission covers the latest Pega Platform™ changes in the Pega Infinity™ 24.1 release.
Always-On Outbound Customer Engagement
-
Mission
Always-On Outbound Customer Engagement
7 Modules
7 Défis
5 heures 55 mins
-
Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Email Bots for Pega Customer Service
-
Mission
Email Bots for Pega Customer Service
4 Modules
3 Défis
2 heures 35 mins
-
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Innovation with Pega GenAI
-
Mission
Innovation with Pega GenAI
6 Modules
6 Défis
3 heures 40 mins
-
Pega GenAI™ facilitates the rapid development of innovative new features and gives low-code developers the power to infuse generative AI functionality...
Pega Email Bot Foundation
-
Mission
Pega Email Bot Foundation
4 Modules
5 Défis
4 heures 25 mins
-
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
24.1 Release notes
-
Module
24.1 Release notes
2 Rubriques
25 mins
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Accelerating application building with Pega GenAI Blueprint
-
Module
Accelerating application building with Pega GenAI Blueprint
3 Rubriques
20 mins
Pega Platform '24.1 -
Learn how Pega GenAI™ Blueprint aims to change business leaders and project teams envision digital transformation initiatives. Blueprint introduces a...
Pega positioning for Business Architects
-
Module
Pega positioning for Business Architects
7 Rubriques
1h 40 mins
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Content administration
-
Module
Content administration
10 Rubriques
1h 45 mins
-
Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...
Creating a case from email
-
Module
Creating a case from email
2 Rubriques
20 mins
-
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.