Search
Accessibility in your project plan
-
Module
Accessibility in your project plan
5 Rubriques
1h 5 mins
-
Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Applying NLP for Case classification
-
Module
Applying NLP for Case classification
1 Rubrique
10 mins
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Mobile apps for Pega applications
-
Module
Mobile apps for Pega applications
2 Rubriques
20 mins
-
Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Best practices for building accessibility into Pega applications
-
Module
Best practices for building accessibility into Pega applications
5 Rubriques
1h 15 mins
-
Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Building the customer analytical data model
-
Module
Building the customer analytical data model
9 Rubriques
1h 55 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
Module
Building the Customer Insights Cache
9 Rubriques
1h 45 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Business case for accessibility
-
Module
Business case for accessibility
3 Rubriques
35 mins
-
Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...
Designing a mobile app experience
-
Module
Designing a mobile app experience
2 Rubriques
25 mins
-
Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
-
Module
Designing UI for multiple devices
3 Rubriques
30 mins
-
Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Creating a case from email
-
Module
Creating a case from email
2 Rubriques
20 mins
-
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.