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Building a Data Model for Business Architects

Building the customer analytical data model

  • Module

    Building the customer analytical data model

    9 Rubriques

    1h 55 mins

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

  • Module

    Building the Customer Insights Cache

    9 Rubriques

    1h 45 mins

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Capturing and presenting data

Creating a data relationship

Creating and setting application variables

Creating Customer Service data sources

  • Module

    Creating Customer Service data sources

    1 Rubrique

    10 mins

    Visible to: All users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

Creating Data Objects

  • Module

    Creating Data Objects

    3 Rubriques

    30 mins

    Visible to: All users
  • Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

Displaying data with Constellation for Business Architects

eBusiness Services

  • Module

    eBusiness Services

    4 Rubriques

    40 mins

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...

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