Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...

During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...

Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...

When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...

In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...

Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.

Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...

In Pega 1:1 Operations Manager, learn how Automated insights combine the power and features of Pega Value Finder analysis with Pega GenAI™ to detect...