Search
Accessibility in your project plan
-
Module
Accessibility in your project plan
5 Rubriques
1h 5 mins
-
Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Advanced Buddy features
-
Module
Advanced Buddy features
5 Rubriques
45 mins
Pega Knowledge Buddy '24.1 -
In this module, you will explore the advanced features of the Pega Gen AI Knowledge Buddy™. Learn how to create and secure data sources, how to update...
Best practices for building accessibility into Pega applications
-
Module
Best practices for building accessibility into Pega applications
5 Rubriques
1h 15 mins
-
Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Business case for accessibility
-
Module
Business case for accessibility
3 Rubriques
35 mins
-
Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...
Content administration
-
Module
Content administration
10 Rubriques
1h 45 mins
-
Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...
Creating and testing personas
-
Module
Creating and testing personas
2 Rubriques
15 mins
-
Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...
Designing a mobile app experience
-
Module
Designing a mobile app experience
2 Rubriques
25 mins
-
Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
-
Module
Designing UI for multiple devices
3 Rubriques
30 mins
-
Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Low-code defined
-
Module
Low-code defined
5 Rubriques
50 mins
-
Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Monitoring your contact center with Insights
-
Module
Monitoring your contact center with Insights
2 Rubriques
15 mins
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...