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Pega Customer Service performance considerations

  • Module

    Pega Customer Service performance considerations

    3 Rubriques

    30 mins

    Pega Customer Service 8.8 Visible to: All users
  • Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Pega Diagnostic Center overview

  • Module

    Pega Diagnostic Center overview

    3 Rubriques

    50 mins

    Visible to: All users
  • Learn how to log on to PDC and view information about your applications.

Pega DX API and Constellation UX Design

Pega Email Bot configuration

  • Module

    Pega Email Bot configuration

    3 Rubriques

    45 mins

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...

Pega Express CDH Delivery

  • Module

    Pega Express CDH Delivery

    1 Rubrique

    20 mins

    Pega Customer Decision Hub 8.5 Visible to: All users
  • Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...

Pega Express introduction

Pega Express overview for Business Architects

Pega Express phases

Pega Express testing and validation

  • Module

    Pega Express testing and validation

    6 Rubriques

    1h 15 mins

    Visible to: All users
  • The goal of the Pega Express approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform provid...

Pega GenAI

  • Module

    Pega GenAI

    2 Rubriques

    15 mins

    Visible to: All users
  • Learn how Pega GenAI™ helps enhance the application development experience and improves business processes and client interactions.

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