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Looking for instructor-led training?
AI for 1:1 Customer Engagement
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Mission
AI for 1:1 Customer Engagement
10 Modules
13 Défis
10 heures
Pega Customer Decision Hub 8.7 -
Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...
Customer Service Developer
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Mission
Customer Service Developer
1 Mission
6 Modules
6 Défis
13 heures
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In this misson, students learn how to customize a Pega Customer Service™ application. Students use Dev Studio to create customer composite tabs...
Data Scientist
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Mission
Data Scientist
1 Mission
4 Modules
3 Défis
12 heures 50 mins
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Pega Call
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Mission
Pega Call
6 Modules
2 heures 45 mins
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Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
3 Modules
4 Défis
2 heures 35 mins
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Process AI Essentials
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Mission
Pega Process AI Essentials
8 Modules
7 Défis
5 heures 40 mins
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Senior System Architect
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Mission
Senior System Architect
20 Modules
19 Défis
2 Missions
1 day 12 heures 35 mins
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...