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Customer Service Developer

  • Mission

    Customer Service Developer

    1 Mission

    6 Modules

    6 Défis

    13 heures

    Visible to all users
  • In this misson, students learn how to customize a Pega Customer Service™ application. Students use Dev Studio to create customer composite tabs...

Data Scientist

  • Mission

    Data Scientist

    8 Modules

    12 Défis

    9 heures 55 mins

    Visible to all users
  • Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...

Pega Call

  • Mission

    Pega Call

    6 Modules

    2 heures 45 mins

    Visible to all users
  • Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

Pega Customer Decision Hub Foundation

  • Mission

    Pega Customer Decision Hub Foundation

    3 Modules

    4 Défis

    2 heures 35 mins

    Visible to all users
  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    5 Modules

    6 Défis

    4 heures 25 mins

    Visible to all users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Senior System Architect

  • Mission

    Senior System Architect

    20 Modules

    19 Défis

    2 Missions

    1 day 12 heures 35 mins

    Visible to all users
  • The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

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