Skip to main content

Search

Looking for instructor-led training?

Business Architect

Customer Service Low-Code Developer

  • Mission

    Customer Service Low-Code Developer

    2 Missions

    8 Modules

    8 Défis

    10 heures 10 mins

    Visible to all users
  • Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...

Email Bots for Pega Customer Service

  • Mission

    Email Bots for Pega Customer Service

    4 Modules

    3 Défis

    2 heures 40 mins

    Visible to all users
  • Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Pega Customer Decision Hub Foundation

  • Mission

    Pega Customer Decision Hub Foundation

    3 Modules

    4 Défis

    2 heures 35 mins

    Visible to all users
  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Pega Customer Service Foundation

Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    5 Modules

    6 Défis

    4 heures 25 mins

    Visible to all users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Pega Sales Automation Foundation

Sales Automation Low-Code Developer

  • Mission

    Sales Automation Low-Code Developer

    12 Modules

    13 Défis

    5 heures 20 mins

    Visible to all users
  • In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice