Tools and knowledge to help you succeed.
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12 heures 50 mins
In this course, students learn how to customize a Pega Customer Service™ application. Students will use Dev Studio to create customer composite tabs...
8 heures 50 mins
Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...
2 heures 40 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
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