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1:1 Customer Engagement Optimization

AI for 1:1 Customer Engagement

  • Mission

    AI for 1:1 Customer Engagement

    10 Modules

    13 Défis

    9 heures 50 mins

    Visible to all users
  • Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...

Always-On Outbound Customer Engagement

Application Design

  • Mission

    Application Design

    4 Modules

    9 Défis

    10 heures 21 mins

    Visible to all users
  • The Application Design mission is an advanced mission for senior system architects who are ready to take on the Pega Certified Lead System Architect...

Application Development Foundation

  • Mission

    Application Development Foundation

    1 Mission

    7 Modules

    4 Défis

    15 heures 45 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Application Development capability

Asynchronous Processing Design

  • Mission

    Asynchronous Processing Design

    1 Module

    2 Défis

    2 heures 59 mins

    Visible to all users
  • The Asynchronous Processing Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the...

Business Agility in 1:1 Customer Engagement

Business Architect

Case Management Foundation

  • Mission

    Case Management Foundation

    14 Modules

    14 Défis

    7 heures 55 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Case Management capability.

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