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モジュール

Customizing the customer service user interface

2 トピック

15 分

Visible to: All users
初級 Pega Customer Service 8.8 Pega Customer Service 8.7 Pega Customer Service 8.6 Agent Desktop 英語

Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify the label of a field. 

このモジュールを完了したら、以下の目的を達成できるようになります。

Edit a field in the user interface
Modify the layout of a service case

このモジュールは、下記のミッションにも含まれています。

Pega Customer Service Foundation v5

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