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モジュール

Pega approach to Prepare

4 トピック

45 分

Pega Customer Service 8.8
Visible to: All users
初級 Pega Customer Service 8.8 英語

Discover how to prepare your team for your project and apply the Pega Express™ methodology to Pega Customer Service™. Learn how to a well conducted sales to delivery handoff and kickoff can help to ensure your project success.

このモジュールを完了したら、以下の目的を達成できるようになります。

Conduct an effective sales-to-delivery handoff.
Design an effective customer composite.
Describe the importance of customer verification.

このモジュールは、下記のミッションにも含まれています。

Pega Customer Service Implementation v3

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