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Managing your Pega instance

Pega Academy provides cloud-based training environments called Pega instances so you can get hands-on experience building low-code applications without having to install software on your local system.

Read our list of FAQs to find quick and easy solutions for managing your Pega instances.

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The login credentials for every challenge and mission exercise are found on the challenge or mission exercise page in the Scenario section.

Each Challenge and Mission Exercise uses a separate cloud environment.

You may have only two active systems per mission. If you initiate a third environment in the same mission, your oldest environment will be terminated.

Below are the expiration guidelines for each environment:

Challenges

  • Inactive Challenge environments will be terminated after 2 days
  • All Challenge environments will be terminated after 7 days (regardless of your activity)

Mission Exercises

  • All Mission Exercise environments will be terminated after 7 days (regardless of your activity)
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This issue is usually caused by a slow network connection or a VPN. If you are connected to a VPN, try disconnecting from the VPN.

We also recommend using a different browser.

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This error indicates a temporary service disruption with your Pega instance.

We recommend waiting a few minutes before trying to access your Pega instance.

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This issue is usually related to the browser you are using - some browsers stop rendering dynamic HTML when there is a pending update for the browser.

The best option is to simply use a different browser.

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This error indicates that your Pega instance may be quiesced, or is no longer available.

Always access the Pega instance from the challenge or mission exercise page.

If you are having technical issues with a Pega instance, please contact the Pega Academy support team.

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