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Mission

Low-Code App Builder Extended

1 Mission

15 Modules

14 Challenges

25 hrs 40 mins

Visible to all users
Beginner Pega Platform 8.4 Case Management Data Integration User Experience App Studio English

Continue learning about low-code application development using Pega Platform™.

Available in the following missions:

System Architect Business Architect

Low-Code App Builder

  • Mission

    Low-Code App Builder

    13 Modules

    12 Challenges

    13 hrs 25 mins

  • An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.

Managing application development

  • Module

    Managing application development

    10 Topics

    1 hr

  • Use Agile Workbench to create and update user stories, bugs, and feedback items, either stored locally or accessed from an external repository. Track...

Refining an Agile Workbench backlog

  • Challenge

    Refining an Agile Workbench backlog

    6 Tasks

    30 mins

  • Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

Identifying duplicate cases

  • Module

    Identifying duplicate cases

    4 Topics

    25 mins

  • Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.

Adding a duplicate case type search

  • Challenge

    Adding a duplicate case type search

    4 Tasks

    10 mins

  • InsCorp wants to ensure that only one assistance request case is processed for each request. Customers sending assistance requests may have difficulty...

Creating and persisting temporary cases

  • Module

    Creating and persisting temporary cases

    3 Topics

    20 mins

  • Use temporary cases to save storage and improve system performance.

Creating and persisting temporary cases

  • Challenge

    Creating and persisting temporary cases

    2 Tasks

    10 mins

  • InsCorp learns that many customers begin service requests and partially fill out their information before abandoning the case. To avoid accumulating...

Adding optional actions to a workflow

  • Module

    Adding optional actions to a workflow

    3 Topics

    25 mins

  • Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

Adding optional actions to a workflow

  • Challenge

    Adding optional actions to a workflow

    2 Tasks

    5 mins

  • InsCorp wants to ensure that customers can cancel service requests at any time. Add the Cancel request process as a case-wide optional action to...

Automating workflow decisions

  • Module

    Automating workflow decisions

    2 Topics

    20 mins

  • Automate decision-making to reduce processing time and ensure consistency between cases.

Control the workflow based on business context

  • Challenge

    Control the workflow based on business context

    3 Tasks

    10 mins

  • When customers submit a request for roadside assistance with InsCorp, a customer service representative (CSR) manually validates whether or not the...

Skipping a process or a stage

  • Module

    Skipping a process or a stage

    3 Topics

    20 mins

  • Skip processes and entire stages that are not needed for a case.

Skipping a process based on business context

  • Challenge

    Skipping a process based on business context

    2 Tasks

    10 mins

  • Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...

Creating a child case

  • Module

    Creating a child case

    2 Topics

    20 mins

  • Create child cases to model work performed by different parties, that follows different reporting options, that follows different reporting frames...

Creating a child case

  • Challenge

    Creating a child case

    2 Tasks

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Configure the Assistance request case type...

Pausing and resuming case processing

  • Module

    Pausing and resuming case processing

    2 Topics

    20 mins

  • Enforce dependencies using the Wait step. The Wait step allows you to pause and resume case processing when the case meets conditions that you define...

Pausing and resuming case processing

  • Challenge

    Pausing and resuming case processing

    2 Tasks

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. During the Service stage, the customer...

Viewing the data model

  • Module

    Viewing the data model

    3 Topics

    20 mins

  • View the relationships between data types to gain insight into the data model for an application.

Validating data against business logic

  • Module

    Validating data against business logic

    3 Topics

    25 mins

  • Validate user data against business logic to avoid invalid data within applications.

Validating data against business logic

  • Challenge

    Validating data against business logic

    2 Tasks

    10 mins

  • Customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card transactions are...

Gaining insight into business efficiency

  • Module

    Gaining insight into business efficiency

    6 Topics

    50 mins

  • Design reports to analyze case data and provide insight into processes and workflows.

Creating a custom business report

  • Challenge

    Creating a custom business report

    4 Tasks

    15 mins

  • Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...

Styling an application

  • Module

    Styling an application

    2 Topics

    15 mins

  • Apply themes and custom formatting to provide custom branding for applications.

Applying a theme and a style

  • Challenge

    Applying a theme and a style

    3 Tasks

    5 mins

  • The InsCorp marketing team has asked you to customize the GoGoRoad application theme to align with the company's brand. Apply the company's colors and...

Customizing portal content

  • Module

    Customizing portal content

    6 Topics

    45 mins

  • Tailor the user experience (UX) based on channel and role.

Customizing a portal

  • Challenge

    Customizing a portal

    2 Tasks

    10 mins

  • GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

Customizing a dashboard

  • Module

    Customizing a dashboard

    3 Topics

    25 mins

  • Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.

Customizing a dashboard

  • Challenge

    Customizing a dashboard

    3 Tasks

    15 mins

  • The Service Request Microjourney allows customers to submit requests for roadside assistance services. Customers indicate the type of service...

Inviting users to an application

  • Module

    Inviting users to an application

    3 Topics

    20 mins

  • Add users to an application and assign users to roles based on how they interact with a case.

Creating users and roles

  • Challenge

    Creating users and roles

    4 Tasks

    10 mins

  • GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

Low-Code App Builder Extended

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