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Mission

System Architect

2 Missions

29 Modules

23 Challenges

47 hrs 50 mins

Visible to all users
Beginner Pega Platform 8.6 English

Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and deliver business applications faster and more accurately for maximum business value. You learn how to perform the most common application development tasks using App Studio and Dev Studio to prepare yourself for your first Pega development project.

Low-Code App Builder

  • Mission

    Low-Code App Builder

    11 Modules

    9 Challenges

    10 hrs

  • An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.

Low-Code App Builder Extended

  • Mission

    Low-Code App Builder Extended

    1 Mission

    18 Modules

    18 Challenges

    22 hrs 55 mins

  • Continue learning about low-code application development using Pega Platform™.

Dev Studio overview

  • Module

    Dev Studio overview

    1 Topic

    15 mins

  • With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Creating a rule

  • Module

    Creating a rule

    6 Topics

    50 mins

  • Pega Platform™ generates application code in the background by using the rules that you create. In Dev Studio, you can manage how a rule is created...

Application data manipulation

  • Module

    Application data manipulation

    4 Topics

    25 mins

  • In some cases, a data reference is insufficient for your business need. Pega Platform™ provides data transforms to copy selected data from one source...

Manipulating application data

  • Challenge

    Manipulating application data

    2 Tasks

    20 mins

  • To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...

Escalating late work

  • Module

    Escalating late work

    2 Topics

    15 mins

  • Set a passed deadline interval with both urgency adjustments and escalation actions to drive late work to completion.

Escalating late work

  • Challenge

    Escalating late work

    1 Task

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request cases...

Configuring cascading approvals with a reporting structure

  • Module

    Configuring cascading approvals with a reporting structure

    2 Topics

    20 mins

  • Model approval processing involving a reporting hierarchy to model managerial approvals that are applied consistently to cases.

Configuring a cascading approval with a reporting structure

  • Challenge

    Configuring a cascading approval with a reporting structure

    2 Tasks

    10 mins

  • GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

Automating decisions with decision tables

  • Module

    Automating decisions with decision tables

    2 Topics

    20 mins

  • Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...

Automating decisions with decision tables

  • Challenge

    Automating decisions with decision tables

    2 Tasks

    10 mins

  • An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score and loan...

Automating decisions with decision trees

  • Module

    Automating decisions with decision trees

    4 Topics

    30 mins

  • Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...

Automating decisions with decision trees

  • Challenge

    Automating decisions with decision trees

    2 Tasks

    10 mins

  • An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score, loan...

Configuring cascading approvals with an authority matrix

  • Module

    Configuring cascading approvals with an authority matrix

    2 Topics

    20 mins

  • Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Configuring cascading approvals with an authority matrix

  • Challenge

    Configuring cascading approvals with an authority matrix

    3 Tasks

    10 mins

  • As the repair service grows, GoGoRoad stakeholders want to allow Territory Managers to submit new vendors as service providers for approval. If the...

Creating and managing teams of users

  • Module

    Creating and managing teams of users

    3 Topics

    25 mins

  • Work groups and work queues allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.

Creating and managing teams of users

  • Challenge

    Creating and managing teams of users

    4 Tasks

    15 mins

  • In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...

Viewing data in memory

  • Module

    Viewing data in memory

    4 Topics

    25 mins

  • Pega Platform™ provides the Clipboard tool to display data in memory and enables you to review application data and check for correctness, helping you...

Validating data in Dev Studio

  • Module

    Validating data in Dev Studio

    4 Topics

    35 mins

  • Extend the configuration of validate rules in Dev Studio by applying edit validate rules to test data formats, qualifying validation logic, and using...

Validating data in Dev Studio

  • Challenge

    Validating data in Dev Studio

    2 Tasks

    10 mins

  • GoGoRoad customers with Standard coverage provide credit card information during the Submission stage of an Assistance Request case to pay for...

Setting default property values

  • Module

    Setting default property values

    2 Topics

    25 mins

  • Setting default property values reduces testing time and increases data entry efficiency. Pega Platform™ provides data transforms to automatically set...

Setting default property values

  • Challenge

    Setting default property values

    3 Tasks

    10 mins

  • The program manager at GoGoRoad wants to ensure proper staffing levels in the call center to avoid service delays. The project manager wants a report...

Accessing sourced data in a case

  • Module

    Accessing sourced data in a case

    5 Topics

    50 mins

  • Optimize the retrieving, refreshing and persistence of data for case processing.

Saving data to a system of record

  • Module

    Saving data to a system of record

    4 Topics

    40 mins

  • Applications often make extensive use of data that is sourced from a system of record. During case processing, users may need to send updated data...

Saving data to a system of record

  • Challenge

    Saving data to a system of record

    3 Tasks

    10 mins

  • The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...

Pega UX solutions

  • Module

    Pega UX solutions

    4 Topics

    1 hr

  • This module provides an overview of Pega’s UX solutions and their advantages.

Designing UI for multiple devices

  • Module

    Designing UI for multiple devices

    6 Topics

    45 mins

  • Preview your application for mobile phones and tablets to ensure a positive user experience (UX), no matter which device users prefer.

Customizing the appearance of a form

  • Module

    Customizing the appearance of a form

    6 Topics

    50 mins

  • Organize information for end-users for easy navigation through forms.

Customizing a view at run time

  • Challenge

    Customizing a view at run time

    3 Tasks

    5 mins

  • GoGoRoad stakeholders want the Enter customer information view and Identify Location view to be streamlined to display the relevant information with...

Grouping fields in views

  • Module

    Grouping fields in views

    2 Topics

    15 mins

  • Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).

Grouping fields in views

  • Challenge

    Grouping fields in views

    3 Tasks

    15 mins

  • Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...

Displaying list data in views

  • Module

    Displaying list data in views

    2 Topics

    20 mins

  • Both table layouts and repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.

    ...

Displaying list data in views

  • Challenge

    Displaying list data in views

    3 Tasks

    10 mins

  • The GoGoRoad application presents a list of all available service providers in a table. The UI consultant wants you to make the following changes to...

Localizing application content

  • Module

    Localizing application content

    3 Topics

    40 mins

  • Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.

Localizing a UI form

  • Challenge

    Localizing a UI form

    3 Tasks

    45 mins

  • GoGoRoad stakeholders have a requirement to translate the New vendor case type to Spanish.

    Use the Localization wizard to localize the New vendor...

Enabling accessibility features in applications

  • Module

    Enabling accessibility features in applications

    2 Topics

    25 mins

  • Screen monitors provide a visual display of UI, but some users require an accessibility device that presents the UI in another manner. Accessibility...

Enabling accessibility features in an application

  • Challenge

    Enabling accessibility features in an application

    1 Task

    10 mins

  • To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...

Simulating an external data source

  • Module

    Simulating an external data source

    2 Topics

    30 mins

  • Simulate an external data source to test functionality when a data source is not available for use in an application.

Simulating an external data source

  • Challenge

    Simulating an external data source

    3 Tasks

    10 mins

  • During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...

Adding an external data source to a data type

  • Module

    Adding an external data source to a data type

    4 Topics

    40 mins

  • Configure data types based on external data models to simplify integration with external systems.

Adding an external data source to a data type

  • Challenge

    Adding an external data source to a data type

    6 Tasks

    30 mins

  • Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...

Configuring security policies

  • Module

    Configuring security policies

    4 Topics

    45 mins

  • Learn about the types of attacks that malicious hackers use to gain unauthorized access to Pega Platform™, and how to configure security policies to...

Configuring security policies

  • Challenge

    Configuring security policies

    2 Tasks

    5 mins

  • GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

Managing application access

  • Module

    Managing application access

    3 Topics

    30 mins

  • Learn how you can configure role-based access control by using the Access Manager.

Managing application access

  • Challenge

    Managing application access

    1 Task

    5 mins

  • GoGoRoad product managers want to restrict access to development on the New Vendor case type so that only approved roles perform updates. Configure...

Tracking and auditing changes to data

  • Module

    Tracking and auditing changes to data

    2 Topics

    20 mins

  • Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...

Auditing changes to the value of fields

  • Challenge

    Auditing changes to the value of fields

    1 Task

    5 mins

  • GoGoRoad provides roadside assistance services. For a Roadside assistance case type, a driver selects the payment type — credit card or cash. The...

Debugging application errors

  • Module

    Debugging application errors

    5 Topics

    50 mins

  • Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

Debugging application errors

  • Challenge

    Debugging application errors

    4 Tasks

    20 mins

  • As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...

Unit testing rules

  • Module

    Unit testing rules

    4 Topics

    35 mins

  • Unit test rules to ensure application configurations behave as expected.

Unit testing rules

  • Challenge

    Unit testing rules

    3 Tasks

    15 mins

  • For an Assistance Request case, when users enter the vehicle make, one or more associated models display in the Model drop-down. Intermittently, users...

Creating and executing scenario-based test cases

  • Module

    Creating and executing scenario-based test cases

    2 Topics

    25 mins

  • Create scenario tests to perform testing based on real-world use cases. Scenario tests incorporate multiple rules, testing how these rules work...

Creating a new scenario test case

  • Challenge

    Creating a new scenario test case

    1 Task

    10 mins

  • GoGoRoad wants to create a standard scenario test to automate testing for the Assistance Request case type. Create an automated test for the Submit...

System Architect

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