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Module

Adding optional actions to a workflow

3 Topics

25 mins

 Visible to all users
Beginner Pega Platform 8.4 Case Management English
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Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

After completing this module, you should be able to:

Identify the role of optional actions in a case workflow
Add an optional action to a workflow

Available in the following missions:

Low-Code App Builder Extended Case Management Foundation

Topics

Optional actions

10 mins

Adding optional actions to cases

5 mins

Adding optional actions to stages

5 mins

Module Quiz

5 mins

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