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Module

Creating custom tabs

2 Topics

25 mins

 Visible to: All users
Intermediate Pega Customer Service 8.8 Pega Customer Service 8.7 Agent Desktop English

Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega Customer Service™.

After completing this module, you should be able to:

Create a customer composite tab following best practices
Configure business conditions to meet the business requirements
Add a new tab to the customer composite

Available in the following mission:

Customer Service Low-Code Developer v5

Topics

Composite tabs

5 mins

Creating a composite tab

15 mins

Module Quiz

5 mins

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