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Module

Creating eligibility rules using customer risk segments

1 Topic

15 mins

Visible to: All users
Beginner Pega Customer Decision Hub 8.7 Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 Pega Customer Decision Hub 8.4 English
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Decision tables enable you to better adjust to the variables in your business processes. Learn to create decision tables that help you derive a value that has one of a few possible outcomes, where each outcome can be detected by a test condition. Decision tables list two or more rows, each containing test conditions, optional actions, and a result.

After completing this module, you should be able to:

Create a decision table
Use the outcome of a decision table in a decision strategy

Practice what you learned in the following Challenge:

Creating customer risk segments using a decision table v4

Available in the following mission:

Cross-Sell on the Web Extended v4

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