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Module

Identifying duplicate Cases

Verify the version tags to ensure you are consuming the intended content or, complete the latest version.

Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.

After completing this module, you should be able to:

Explain how the search duplicate cases logic identifies duplicate cases.
Describe the difference between basic and weighted conditions.
Configure a search for duplicate cases step.

Practice what you learned in the following Challenge:

Adding a duplicate Case Type search v5

Available in the following missions:

Low-Code App Builder Extended v5 Case Management Foundation v4

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